VoIP Phones

KITP Phones

The KITP phone system is based on the Cisco voice over IP (VoIP) technology. The phones work as any other phone, but use the network to connect to the regular telephone exchange. The advantages of this system include storing missed calls, providing you with a laptop connection directly from the phone, and directory listing of staff and residents. It also provides a voicemail system so that you can receive messages when you are out of your office.

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Making and Receiving Calls

1. to place an off-campus call, dial 9, then the number;

             eg: 9, 1 800-555-1212

2. to dial a campus extension, simply dial the extension;

             eg: 4111

3. incoming calls can simply dial your number directly;

             eg: 805-893-6314

For emergencies, first dial 9, then 911:

            eg: 9-911

 

To See if You Have Voice Mail

Look to see if there is a red light on the top of your handset.

 

Checking Voice Mail

1. Press the Messages button

      default password is 12345
      (then enter #)

2. Press the appropriate button:

      1 Play new messages
      3 Play saved messages

3. During Message Menu

      1 Restart message
      2 Saved message
      3 Delete message
      4 Slow playback
      5 Change volume
      6 Fast playback
      7 Rewind message
      8 Pause, then press again to resume
      9 Fast-forward
      # Return to main menu

 

To see your call logs:

Press the Menu button and select Directories > Missed Calls, Placed Calls,or Received Calls. A maximum of 10 records are stored in each of these logs.