KITP Technical Support Contact Info
For assistance with computing and related issues, please submit a trouble ticket using this form. Alternatively, you can email:
<help [at] kitp.ucsb.edu> or call: (805) 893-7340. The help desk is located directly above the small seminar room, in room 2202. Computer support is provided from 8 am to 5 pm, Monday through Friday.
The KITP Help Desk provides assistance with computing, talks, and related issues.
|Hours||Monday to Friday 8 am - 5 pm|
|Email Help Desk|
The help desk is best reached by email (help [at] kitp.ucsb.edu) since that reaches all of the computing staff and you can thereby receive a prompt response from the most appropriate person. If you are having email problems, please call the mobile help number at (805) 893-7340 or simply 7340 if you are in the KITP building.
For those who wish to teach at their home institutions, we have a remote teaching room. This room makes it possible to teach and interact with the remote site almost as easily as if you were in the same room. Facilities include a projector, videoconferencing equipment, a blackboard, and network ports.
General Information & Printing
Visitors can be loaned a Mac OS X machine upon request. We can also supply screens for those planning to bring their own laptop. If you plan to use a laptop for printing at the KITP, please visit our printing page.
If you plan to bring a laptop, be sure to read our laptop policy. Information for configuring your laptop is available for most standard platforms. KITP computing staff will provide the requisite information to make minor configuration changes needed to make laptops work within this environment, but we do not support visitors' laptops. Before leaving your home institution, you should ensure that your laptop has all the required software and is appropriately configured.
If you have trouble direct-dialing a visitor at KITP, dial 805-893-7333, then dial the 4-digit extension listed in the directory (this number is also listed on the display of the Cisco phone). Further information about your VOIP Phone (Cisco.)
KITP Email Lists
Most KITP email lists are available for subscription.
- To subscribe to list, "list", send email to: list-on [at] kitp.ucsb.edu
- To unsubscribe from list, "list", send email to: list-off [at] kitp.ucsb.edu
When unsubscribing, send your email from the account which is subscribed.
Program lists are named after program acronym with lowercase letters. For example, to subscribe to the Spintronics mailing list, send email to spintr06-on [at] kitp.ucsb.edu.
The KITP provides videoconferencing/telepresence for visitors to keep in touch with their home institution, for meetings, etc. See Teleconference at KITP to learn more.